View as...
Stop viewing as x
Watch Video

Leadership Exercise: “The Friction Fixer”

Leadership Exercise: “The Friction Fixer”

Leadership Exercise: “The Friction Fixer”

Leadership Exercise: “The Friction Fixer”

Practice

3 Min

Using Lessons from Toddlers and Teenagers to Lead with Clarity, Empathy, and Influence

Copyright © BoxMedia 2025

Transcript

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin mi augue, iaculis non finibus non, mollis sed urna. Nam luctus diam ut ante tincidunt, vel vehicula mauris tristique. Curabitur lectus urna, efficitur feugiat dictum sit amet, euismod ut neque. Mauris pharetra eget ex vel vestibulum. Praesent sed aliquam risus, at ullamcorper ligula. Nam scelerisque auctor dolor, molestie gravida arcu scelerisque a. Quisque massa lacus, tempor iaculis lectus vitae, laoreet tincidunt eros. Nullam pellentesque tortor a augue condimentum pharetra at id urna. Vestibulum at libero in nibh pulvinar porttitor vel at massa.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin mi augue, iaculis non finibus non, mollis sed urna. Nam luctus diam ut ante tincidunt, vel vehicula mauris tristique. Curabitur lectus urna, efficitur feugiat dictum sit amet, euismod ut neque. Mauris pharetra eget ex vel vestibulum. Praesent sed aliquam risus, at ullamcorper ligula. Nam scelerisque auctor dolor, molestie gravida arcu scelerisque a. Quisque massa lacus, tempor iaculis lectus vitae, laoreet tincidunt eros. Nullam pellentesque tortor a augue condimentum pharetra at id urna. Vestibulum at libero in nibh pulvinar porttitor vel at massa.

Mark as read

Writers

No items found.

Artists

No items found.

CQ Creator

No items found.

Listen to this article

Leadership Exercise: “The Friction Fixer”

Don't forget:
Mark as read

Purpose:

To reflect on a current friction point with a colleague, partner, or team — and reframe it using developmental psychology-inspired leadership tools that reduce resistance, build trust, and shift outcomes.

Step 1: Think of a recent or ongoing situation that’s causing tension or resistance.

This could be with:

  • A team member who won’t adapt to new processes
  • A stakeholder pushing for unrealistic scope
  • A peer who keeps going silent on deliverables
  • Or… someone who just keeps saying “no” to your ideas



✍️  Briefly describe the situation. Who’s involved? What’s the sticking point? How does it make you feel?

Step 2: Diagnose the Toddler

Now analyze this interaction through a toddler lens — not to belittle the person, but to spot universal patterns.

Ask yourself:

  • Are they seeking control? (Toddler parallel: “I want to do it myself!”)
  • Are they emotionally dysregulated? (Toddler parallel: “MELTDOWN.”)
  • Have I been too rigid (no choice), or too open (no structure)?
  • Am I matching their intensity instead of modeling calm?



Then reflect:

✍️ What would change if I:

  • Offered two clear choices within structure?
  • Stayed calm instead of reactive?
  • Reinforced a positive behavior they did show?



📝  Write down one toddler-inspired shift you could try in this situation.



Step 3: Understand the Teenager

Now view the same situation through a teenager lens — someone who wants to be heard, validated, and respected, even when they’re resisting.

Ask yourself:

  • Have I validated their emotions, or skipped straight to logic?
  • Might they feel ignored, micromanaged, or dismissed?
  • Have I made space for them to express themselves?
  • What might they be saying underneath the resistance?


Then try:

✍️  Reframe their behavior as a signal of an unmet need.
Example: “Their constant objections aren’t about ego — they’re about being left out of upstream decisions.”

Write a new way to open that conversation, using validation and reflective listening:

“Sounds like you’ve been raising concerns that haven’t really been heard — is that fair to say?”

📝 Write down one teenager-inspired shift you could bring to this interaction.

Step 4: Integrate and Lead Forward

Now combine your toddler and teen insights into a leadership micro-strategy.

Use this structure:

✅ “Next time I interact with [person], I’ll...

  • Set clear structure by…
  • Model calm by…
  • Validate their experience by…
  • Invite participation by…”

This becomes your leadership plan — one conversation, reshaped by developmental wisdom and applied emotional intelligence. These moments of tension aren’t just problems — they’re practice fields for influence, coaching, and connection. Leadership begins with seeing others as human — even when they’re difficult

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5
Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin mi augue, iaculis non finibus non, mollis sed urna. Nam luctus diam ut ante tincidunt, vel vehicula mauris tristique.

Block quote

Ordered list

  1. Item 1
  2. Item 2
  3. Item 3

Unordered list

  • Item A
  • Item B
  • Item C

Text link

Bold text

Emphasis

Superscript

Subscript

You do not have access.

You don't have access

Download

Listen to this article

Leadership Exercise: “The Friction Fixer”

Don't forget:
Mark as read

Copyright © BoxMedia 2025

Listen to this article

Leadership Exercise: “The Friction Fixer”

Don't forget:
Mark as read

You don't have access

You don't have access

Download

Leadership Exercise: “The Friction Fixer”

Read by AI

00:00
00:00

Listen to this article

Leadership Exercise: “The Friction Fixer”